Ledger Wallet Users Can't Access Their Bitcoin Cash

Ledger wallet users have been unable to access their bitcoin cash since Monday, and some users believe the hardware manufacturer is dragging its feet.

According to complaints lodged by users on Reddit, they are unable to access their bitcoin cash wallets, cannot view their balances or make transactions.

The outage is halfway through its second day, according to a user who posted about the issue shortly before midnight Tuesday.

"After ~20 hours, this issue is still not resolved. I can't access my BCH wallet at all breaks compatibility with our parser. As a result balances shown on the Ledger Wallet are incorrect. Our engineering team is currently working on a fix."

Subsequent updates outlined the team's efforts to bring the wallet back up.

Ledger CEO Eric Larcheveque told Reddit users that the company is reindexing its bitcoin cash nodes, and advised users to utilize the Electron Cash wallet to access their funds in the interim.

Users complained that the Electron Cash wallet is also not working properly.

A comment attributed to Ledger CTO Nicolas Bacca which said that he is "Not following [the issue] closely," triggered criticism from users.

"It's disappointing to see such an issue taking so long to resolve, I would've hoped for more professionalism from Ledger, but it seems like they treat bitcoin cash as a minority token with a very low priority," one person wrote.

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